Privacy, explained
clearly.

Your name, business name, email, phone number, business type and optional message help us arrange and discuss your requested demo. The contact checkbox covers this purpose only, not unrelated marketing. Please do not enter customer records, passwords or identity documents.

• Account details: name, email address and identity references for sign-in and access.
• Business contacts: customer, supplier and employee details for the business records and workflows you use.
• Financial records: invoice lines, recorded payments and balances for billing, collections and reporting.
• Files and imports: uploaded documents and imported records for the task you select.
• Attendance and location: attendance entries and foreground location samples for requested attendance and field visits.
• Demo enquiries: name, business name, email, phone, business type and optional message to arrange the requested demo. This permission excludes unrelated marketing.
• AI requests: your question and selected context to produce an optional AI answer.
• Device and service records: offline bills, drafts, access records and processing logs to support synchronization, service operation and security.
• Privacy requests: your name, reply email, business name, request type, message and review history to record, verify, route and respond to your request.
• Website storage: a locally saved plan selection and a session-only offer-dismissal preference to remember your choices. The request APIs use an IP-derived hash for short-lived abuse prevention.

Accounts, contacts, invoices, recorded payments, files, imports, employee attendance and foreground location samples support the workflows a business enables. Vercel hosts this marketing site. Clerk supports identity, Convex supports records and files, and Cloudflare hosts the application. Configured email uses Resend and subscription payments use Razorpay. Optional external AI can use Gemini, Groq or Cloudflare following business and user permission. Provider locations, terms, retention and subprocessors require review before approval.

You can ask about your personal data and sharing, request correction or eligible erasure, withdraw consent, or raise a grievance. You can nominate one or more individuals to exercise applicable rights if you die or become unable to exercise those rights because of unsoundness of mind or infirmity of body. Contact us without an account; we verify identity and authority before disclosing or changing records. We respond to grievances within 90 days of receipt. This is not a waiting period for withdrawal or every other request. Board escalation depends on the applicable law and use of the grievance process.

For demo contact, select withdrawal in the form below or email our contact with your reply email and business name. In the app, withdraw optional AI permission in the same control where you granted it. Withdrawal does not undo earlier lawful processing. We explain any processing that must continue under applicable law.

Archiving does not erase information. Required financial records, security evidence and legal holds can prevent immediate deletion. We review retention by data category and explain retained records. An erasure review must account for backups and any later restore before it is treated as complete. Downloaded files and disconnected devices require separate handling.

Custom AI questions and selected context may leave the application for an approved provider. Avoid personal identifiers and sensitive records. Offline bills and drafts remain on the device until safely synced and removed. Sign-out does not guarantee deletion on a disconnected device. Attendance and manual visit actions capture a location sample. If you turn on position recording during an active field visit, the app saves repeated location samples while the screen is visible. Hiding or closing the screen stops that recording. Browser permission is separate from the business privacy notice and the processing ground.

Accounts are intended for people aged 18 or over. This statement is not age verification. Do not upload data about children under 18, or a person with disability who has a lawful guardian, until the business has established the applicable requirements and a verified parent or lawful-guardian process. Contact us for guardian requests.

contact@samranone.com

Include the business name and the request you want reviewed. Do not send identity-document copies, passwords or full financial records. This notice describes our handling and request process; it does not certify completion of legal or vendor reviews.